SPECIAL INSTRUCTIONS

1. Each Machine Pulls 12 AMPS and Needs a 15 AMP Breaker Minimum.

2. Machine Must Remain Upright at All Times; laying machine on its side will result in damage to the compressor.

3.  It is recommended that the Customer uses only authorized Icy UR Havin A Party supplied Beverage Mixes in the Frozen Drink Machine. Product used in the frozen drink machine MUST Have at Least 18% Sugar Content to Freeze Properly and to Avoid Breakage of the Scraper Blade and Damage to the Motors.

NEVER PUT ICE INSIDE THE FROZEN DRINK MACHINE!! THIS WILL NOT SPEED UP YOUR FREEZE TIME..IT WILL DAMAGE THE AUGERS!! 

 IF YOU CHOSE TO HAVE YOU FROZEN DRINK MACHINE OUTDOORS, PLEASE UNDERSTAND  SOME THINGS ARE OUT OF OUR CONTROL: FOR EXAMPLE-  HOT- HUMID WEATHER,  HEAVY DUTY EXTENSION CORDS LONGER THAN 25 FEET, THAT CAN  PROLONG FREEZE TIME. (They WILL freeze, it’s just takes longer) We do our best to avoid problems by shading the cart,  avoiding  lengthy extension cords, and early delivery.

4. Customer agrees not to use any ingredients other than those products recommended by Icy UR Havin’ A Party!

5. I understand I (the lessee) am not to disassemble or attempt to service any equipment supplied.

6. I understand that I have been given written instructions specifically detailed for equipment being rented.

Rental Terms:

All Equipment requires a 50% deposit at the time of reservation. This can be done with a credit card. Due to high demand, WE CANNOT GUARANTEE ANY RESERVATION WITHOUT RECEIPT OF A DEPOSIT.  

We do not bill for any balance remaining for any reason. Balance is due on delivery in the form of cash, a check or money order made payable to “Icy UR Havin’ A Party." We accept checks in a form of a deposit if they are received at least 14 days before the event. Deposits can be mailed to:  (Mailed deposits must be received within 5 days)

ICY UR HAVIN A PARTY; LLC

Icy UR Havin' A Party supplies one 25 foot recommended heavy duty extension cord to customers for use with the machines.

*Icy UR Havin' A Party! delivers, instructs, and sets up all equipment. Customer pick up is not an option.
*Icy UR Havin' A Party! serves the Greater Oakland County area and is located in White Lake Township, Michigan. $20 fuel surcharge will be charged to deliver to events over 20 miles.

*Icy UR Havin’ A Party!, LLC Will charge a $20.00 NSF Fee for checks returned for any reason. If checks are not paid within 10 days, collection action will be taken as permissible by law.

Please look at your machine closely. The Customer agrees to be responsible for all damage to or loss of the Machine, (including but not limited to dents, scratches, dings and any other physical misuse) and/or other materials owned by Icy UR Havin' A Party however caused, while the Machine/materials is in the possession of the Customer. This includes any damage due to failure to follow instructions for cleaning and proper product mixing and any damage resulting from mishandling of the Machine. The Customer will be responsible for the full cost of repairing the Machine and/or for replacing any broken or lost parts; including bowls, gaskets, handle parts and covers.

Icy UR Havin' A Party does not supply alcohol. Customer assumes all liability when alcohol is used.

It is our pleasure to clean the machines for our customers free of charge after each use. It takes us a lot of time to take apart, thoroughly clean, and sterilize after each normal use. We have the right to charge a customer, or send a bill to for excessive, unusual defilement if any upon return of the machine.(s)

PLEASE REFRAIN FROM USING ADHESIVES SUCH AS GLUE, TAPE ON OUR MACHINES FOR YOUR HOMEMADE SIGNS. IT IS DIFFICULT TO REMOVE AND YOU WILL BE CHARGED A CLEANING FEE FOR EXCESS DEFILEMENT.

Icy UR Havin' A Party!; LLC does not produce the products they sell. We dedicate a lot of time in testing different suppliers with products and how they taste. In fact, most of our supply is not purchased locally. We are in fact very fastidious on our choices. It is our reputation. If we wouldn't consume it, we don't sell it! Once a customer has chosen his/her flavor, and the product has been opened, it is no longer good to us. You, the customer is responsible for purchasing your opened choices. Unfortunately, we cannot grant returns on opened items. Sorry.

(Icy UR Havin' A Party attempts to dedicate one on one service with our company in its entity with each and every customer. However, at times due to the need of equipment repair, we may find it necessary to contract out another company to serve you. This company will offer you a similar machine and good service, but may not have the same decor as us. Although we may be very similar, their terms may differ slightly from ours.    (You will be notified if this action is necessary.)

Customer understands that failure to arrange pick up of the Machine/machines by the specified date and time will result in an additional late charge of $100 per day.

For your own safety, we ask that only 18 years and up operate the machines.

Most of the equipment we rent requires training prior to its use. We suggest that the person(s) designated to run the equipment get a lesson in operation from us prior to the date of the event. We will not be responsible for machines that do not work properly if no lesson was given prior to use.

All of our equipment is NSF listed and UL approved for safety, however, most of it is designed for indoor use. Please ask if you are unsure of how the equipment may be used outdoors.

Our rental equipment is tested for safety and reliability on a regular basis. As with all equipment, however, there is a risk that if it is not used properly, injury could result. Icy UR Havin’ A Party assumes no responsibility for injury resulting from the misuse of a machine. Insurance and health department permits, if required for your particular event, should be provided by you and is your responsibility.

You will be responsible for the equipment from the time the equipment is dropped off to the time it is picked up. Please make sure the equipment is secured when not in use and protected from the weather. You will be charged for any damaged or missing items.

CANCELLATIONS OR SIGNIFICANTLY ALTERED ORDERS: Due to the high demand for equipment, it is necessary for us to have reservations guaranteed in advance in the form of a security deposit. Deposits must be presented when the reservation is made.  A full refund will be given on reservations cancelled at least 21 days prior before the event date. Reservations cancelled or significantly altered less then 5 days before the equipment is to be delivered, are subject to a cancellation fee equal to the full contract cost. All other reservation cancellations are subject to a cancellation fee of ½ of the contract cost.

Prices and terms are subject to change without notice.